Returns & Repairs.
If you want to return a product or request a repair (whether under warranty or not), please refer to the dedicated Customer Service section.
Product or Delivery Questions.
If you have questions about our products, ordering, or delivery, we recommend checking the FAQs first, they contain a lot of helpful information
Other Questions.
For anything else (comments, inquiries, or kind words) feel free to reach out using the form. Your message will create a support ticket, and we'll get back to you as soon as possible.
If you're in the area and want to chat, have a coffee or tea, or see our products for real… you can come by to see us at our office/showroom in Annecy (Cran-Gevrier). But please, let us know in advance to make sure we'll be there and so we can give you the right address! Please note: we do not sell items on-site!
